When a user selects “Request Ordinances” the system checks for duplicates and data problems and may pop one or two new alerts in the resulting window, depending on the situation.
A yellow box alerts the user that possible duplicates exist and provides a link to a support document with information and tips on how to resolve the duplicates (Curious? Here’s a link to the support document). To be able to request the ordinances, the user will need to visit the ancestor’s person page and select “Possible Duplicates” from the sidebar on the right. Duplicates can be resolved through the merging process.
These new alerts will help improve the accuracy and efficacy of our temple requests, freeing up patron time and FamilySearch resources. More importantly, this more accurate, universal family tree will create added opportunities for more people to provide meaningful temple service for waiting ancestors.