By Jesse Hyde of FamilySearch
On Wednesday, June 15, the indexing program was updated to make a few changes to improve the indexing experience. Here is more information on some of the more significant changes.
One change in the indexing program is the arbitration results percentage which used to be found in the Arbitration Results tab. This percentage has been completely removed from the program.
After surveying many indexers, we learned that though some get personal satisfaction from the arbitration results and use it for positive reinforcement, many others feel discouraged when that number goes down. Some have even quit indexing as a result. We feel that the number is not an accurate representation of an indexer’s contribution as a whole. It is simply a representation of how often the indexed values agree with the arbitrator’s opinion.
Quality still is and always will be a priority. By clicking the Review Batches button, you will still be able to see how your batches were arbitrated. Indexers seeking to improve will still be able to review the arbitrator’s work and see the arbitration results on a specific batch, but arbitration changes will no longer be combined into a total percentage. The number is not necessary for volunteers to know that they are doing their best and to understand how helpful they are to people searching for their ancestors.